Yokima PerezAug 3, 20233 minValue v. Validation Pt.2 This blog post continues the conversation about value versus validation.
Yokima PerezJul 11, 20234 min5 Simple Tips to Level Up on Customer ServiceI was talking to a department head and staff recently during my run for Mayor (yup! I'll give you the entire rundown about that later,...
Yokima PerezJul 10, 20233 minThe Xtra Factor: Elevating Your Business with the Power of Going Above and BeyondThis is a quick blog post about the transformative power customer service can have on your small business.